Our headquarters is staffed to immediately respond to your requests. When requested we are instantaneously in your systems resolving your issues while you watch our progress. Many times we can resolve your issues without compromising your productivity.
Our experienced and talented team of field technicians trained in all aspects of information technology. We’ll respond quickly to service requests that require on-site attention. If we can not resolve your issue remotely a field technician is dispatched immediately, fully briefed and equipped to resolve your issue. We have guaranteed onsite response times of 2 hours or less for emergency issues.
A senior account manager is assigned to every Byte Technologies Customer. Your senior account manager is available to you at all times providing you with any details or answers to any questions you might have.
Proactive monitoring and management of mission critical, hardware and software systems. Your company's potential IT issues are identified before they create a problem. Your business receives instant support without disruption. Our primary goal is zero downtime. Preventative maintenance is one of our most effective tools.
Byte Tech will provide offsite backup service; you'll know that your data is safe and secure. Each night we back up your critical data to 2 different data centers placed in 2 geographical locations. This provides another level of redundancy and security. Onsite backups are also recommended, configured and supported as part of the Byte Technologies agreement.
Byte Tech clients are protected from harmful viruses that have plagued so many computers and networks recently. Under Byte Technologies, you will have the most up to date virus protection and virus definitions available.
Keep your data secure and available to only those with registered access. Via your company's Internet connection, secure information and resources are made available using the security of a firewall, network security policies, and file system security.
With Byte Technologies employee tracking, we can track and log your employees' application and internet in order to reveal you productivity leaks. If you are concerned with Internet abuse we can seal those leaks for you with the use content filtering and web filtering.
Whether you are at a client site, out-of-town seminar or working from home,Byte Technologies clients have access to their corporate IT resources through our Virtual Private Network (VPN), Work from home and/or remote client services
Byte Tech clients can always enjoy our professional hosted email and website solutions. Hosting your website and emails from our servers enables us to block spam and viruses before it reaches your infrastructure.
Byte Technologies clients enjoy secure wireless access in their office for PDA or Laptop mobility. Your wireless access point can be used as an addition to your existing wired network or a WLAN replacement of your wired network.
Byte Tech has recently added Hi-Tech Security department to provide solutions to our clients Video surveillance - Watch your business from home. Record video activity for up to a year